Privacy Policy

Effective Date: June 2025

Gospel Volunteers, Inc. ("CAMP-of-the-WOODS", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information through cotw.org, our reservation system, and related services, including SMS messaging.

1. Information We Collect

We may collect the following personal information:

• Identifiers: Full name, email address, phone number, physical address, and account login credentials.

• Payment Information: Billing details and payment card information (processed securely through third-party payment providers).

• Technical Data: IP address, browser type, device information, and site usage through cookies and analytics tools.

• Location Information: General geographic location (e.g., city/state), primarily for service optimization and regional communications.

• SMS Consent Data: Confirmation that you’ve opted in to receive text messages from us

2. How We Collect Information

We collect personal information when you:

• Submit forms on our website (e.g., contact forms, event registrations)

• Sign up for our newsletters or communications

• Make a reservation or create an account through our reservation system

• Use or browse our website, through cookies and analytics platforms (e.g., Google Analytics)

• Voluntary opt-in to receive SMS/text messages

3. How We Use Your Information

We use your information to:

• Process reservations and provide requested services

• Communicate updates, confirmations, and reminders (including via SMS if you’ve opted in)

• Respond to inquiries and offer customer support

• Send newsletters, updates, and promotional materials (with the option to unsubscribe)

• Analyze website traffic and improve site performance

• Maintain the security and performance of our systems

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Payment Processors – to securely process transactions

• Email/SMS Service Providers – to send communications and manage subscriptions

• Analytics Providers – to help us understand website usage and improve performance

• Authorized Staff and Partners – who need access to fulfill service requests

All third-party services we use are contractually obligated to protect your data in compliance with privacy standards.

5. SMS Communications

If you opt in to receive text messages:

• You may receive recurring SMS messages for event reminders, updates, or relevant promotional content

• Message & data rates may apply

• You may opt out at any time by replying STOP to any message

• We use your phone number only for these approved purposes and do not share it with unauthorized third parties

We retain proof of your opt-in as required by law.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Enable website functionality

• Understand how visitors interact with our website

• Personalize your experience

You can adjust your browser settings to disable cookies; however, this may limit some site functionality.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. While we strive to safeguard all data, no method of transmission over the Internet is 100% secure.

8. Your Rights and Choices

You may:

• Request access to or correction of your personal information

• Opt out of marketing communications at any time by clicking “unsubscribe” in emails

• Delete your account or request that we delete your data (subject to legal and operational requirements)

To exercise any of these rights, contact us at info@cotw.org.

9. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal data from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The “Effective Date” at the top indicates the latest revision. Your continued use of our site after changes means you accept the updated policy.